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HP scanner not working can happen due to Internet connection errors or bugs in software and outdated drivers. To fix this issue, you need to follow the troubleshooting steps, which involves updating your printer drivers or restarting your scanner and router. For primary diagnosis, you can visit the HP website at 123.hp.com/setup and ensure the printer is connected to your computer. Now go to the support > download drivers, follow the instructions on the screen, and Install the printer driver update. If the problem persists, then press Windows + r keys and type services.msc, now open the windows images acquisition > now set startup type –. https://www.hpprintersupportpro.com/blog/fix-hp-scanner-not-working-error/